Volunteering FAQs

Will volunteering affect my benefits?

No. If you are claiming benefits volunteering will not affect the money you get, and you can volunteer for as many hours as you like. You should, however, tell your benefits advisor that you are volunteering.

Will I have to complete an application form?

We ask all those interested in volunteering to complete an application form.

I am disabled. Can I volunteer?

Yes. The staff members at your chosen project will do their best to ensure you can volunteer the way you want to. If you have specific access needs, you can contact with the relevant office team and let them know about any reasonable adjustments you require.

I am an asylum seeker. Can I volunteer?

Yes, you can. Family Lives is a registered charity and asylum seekers, even if they have been refused asylum and are waiting to go home, are allowed to volunteer for charities. You can also claim out-of-pocket expenses.

I have a criminal record. Does that mean I can't volunteer?

That depends on what your criminal record is for. Each Family Lives project will look at volunteers individually, and make a decision based on the type of offence as per our CRB policy. 

How we can help you

If you would like support and advice, you can talk to one of our Family Support Workers by calling our confidential helpline on 0808 800 2222. You can also share experiences and advice with other parents on our Forums. Family Lives is here for you and you can contact us about any family issue, big or small.

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