Family Support Coordinator, Afghan Families Project, Ealing,
28 hours per week, £22,937 per annum (pro-rata of a full time salary of £28,672 per annum - including London Weighting), Fixed term to 31/12/2021.

Location: Greater London Salary: £22,937 per annum Hours: 28 hours per week Closing date:

For further information about the role please contact Katie Dare, Area Manager on 07500 487 484 or

Family Lives is a leading national family support charity. We provide 24 hour support, seven days a week through a range of innovative and integrated services, engaging with over 2.5 million families and young people through our digital communications, helpline and face to face support. The Family Support Coordinator will be responsible for providing high quality family support to parents and carers and volunteer management to a cohort of 15 volunteers within Family Lives policies and procedures.

The Family Support Coordinator will work closely with colleagues and key stakeholders to ensure the successful delivery of the ‘Afghan Families’ project in the London borough of Ealing. The project aims to support Afghan families, particularly to avoid relationship break up, reducing isolation and conflict within the family.

You will have extensive experience of recruiting training and supporting volunteers and supporting families within the context of a helping environment, either face to face or on the phone. The successful candidate will also have experience of working with minority groups and of delivering workshops and groups.

Experience of engaging parents and working with professionals to set up referral routes and informal partnerships is essential. The ability to listen with empathy as well as having a high standard of written and verbal communication are essential. Commitment to safeguarding vulnerable adults and children, as well as commitment to equal opportunities principle and practice are essential.

Please ensure you address every criteria on the person specification on your supporting statement, preferably in order.

Please scroll down to see the full details of the role and obtain the job description, full person specification, application form and guidance or write to HR department, Family Lives, 15-17 The Broadway,  Hatfield, Hertfordshire, AL9 5HZ. Please note that we only accept application forms, CVs are not accepted. The application need to be emailed to or posted to the above address.

Closing date: Sunday, 27th January  2019

Interview date: TBC

Attached Files

Please find the following files attached to help with your application: