Family Support Coordinator (Intensive Support), Basingstoke, Rushmoor, Hart.
£25,488 per annum, 35 hours per week. Fixed term to 31/03/2019.

Location: South East Salary: £25,488 per annum Hours: 35 hours per week Closing date:

For further information please contact Sarah-Jane Scott, Senior Family Support Team Leader on 0780 933 3734 or

Family Lives is a leading national family support charity. We provide 24 hour support, seven days a week through a range of innovative and integrated services, engaging with over 2.5 million families and young people through our digital communications, helpline and face to face support. The Intensive Family Support Coordinator will be responsible for providing high quality, intensive family support service to parents, carers, children and young people within Family Lives policies and procedures.

You will have extensive experience of supporting families within the context of a helping environment, either face to face or on the phone. The successful candidate will also have experience of facilitating multiagency meetings and taking personal responsibility for casework, holding their own caseload of families.

Experience of working with a diverse range of people, adults and children/young people including those families with multiple and complex needs, knowledge of a range of local statutory and local voluntary agencies that work with families are essential. The ability to listen with empathy as well as having a high standard of written and verbal communication are essential. Commitment to safeguarding vulnerable adults and children, as well as commitment to equal opportunities principle and practice are essential.

As a condition of appointment to this post, you will be required to hold an OCN Level 3 qualification in Parent Practitioner Skills or equivalent or be willing to pursue, and to have achieved it, within 6 months of your extension. Demonstrable relevant experience may also exempt individuals from all or certain modules of the OCN. The decision of Human Resources is final regarding the appropriateness of other qualifications or previous experience.

This role requires regular travel across areas where public transport is limited, so a full driving licence and a car or suitable alternative means of travelling are required

Please ensure you address every criteria on the person specification on your supporting statement, preferably in order.

Please scroll down to see the full details of the role and obtain the job description, full person specification, application form and guidance or write to HR department, Family Lives, 15-17 The Broadway,  Hatfield, Hertfordshire, AL9 5HZ. Please note that we only accept application forms, CVs are not accepted. The application need to be emailed to or posted to the above address.

Closing date: Tuesday, 17th October 2017

Interview date: Thursday, 26th October 2017

Attached Files

Please find the following files attached to help with your application: