Family Support Worker (Helpline) Fluent Welsh Speaking
Zero hours contract, Home based. Fixed term to 31st March 2021

Shifts 11am – 3pm Monday - Friday £11.03 per hour, suitable for job share.

Location: Home Based Salary: £11.03 per hour Hours: zero hours Closing date:

If you have any questions, please contact Rosemary Spillman, Director of Operations at or call on 07545 610414

This is an exciting opportunity for a Family Support Worker (Helpline) be part of a flexible team of people who will provide telephone information, advice and emotional support to our services users. You will also respond to requests from service user who prefer to communicate in Welsh.

You must have demonstrable experience of supporting individuals within the context of a helping environment, either face to face or on a supportive telephone helpline. 
The ability to listen with empathy as well as having a high standard of written and verbal communication are essential. Commitment to safeguarding vulnerable adults and children, as well as commitment to equal opportunities principle and practice are essential.

Please ensure you address every criteria on the person specification on your supporting statement, preferably in order.
Please scroll down to obtain the job description, full person specification, application form and guidance. Please note that we only accept application forms, which need to be emailed to: CVs will not be accepted

Closing Date:  Sunday, 27th September 2020

Interview date:  Thursday, 1st October 2020

Attached Files

Please find the following files attached to help with your application: