Family Support Worker x 4, Zero hours, £14.35 per hours – Hertfordshire (London and South East (North))

Location: South East Salary: £14.35 per hours Hours: Zero hours Closing date:

If you have any questions, please contact Sandra Hiller, Regional Manager on 077 029 54894 or

This is an exciting opportunity for four Family Support Workers to be part of a flexible team of people who will be responsible for developing and providing high quality, programme of services to parents, carers, and others in a parenting role working within Family Lives policies and procedures in Hertfordshire (London and South East area).

We are looking  for individual/s who have experience of working with families. To deliver a range of groups, sessions and interventions based on evidence based practice, to facilitate parents’ understanding and awareness of their children’s emotional, social and physical needs and improve their parenting skills within the context of the helping environment,

The ability to listen with empathy as well as having a high standard of written and verbal communication and presentation skills are essential. Commitment to safeguarding vulnerable adults and children, as well as commitment to equal opportunities principle and practice are also essential. This role requires regular travel across areas where public transport is limited, so a full driving licence and access to a car or suitable alternative means of travelling are required. 

As a condition of appointment to this post, you will be required to hold an OCN level 3 or NVQ Level 3 in child development, health, social care, parenting practitioner skills or other relevant qualifications, and group facilitation skills.  

Family Lives is a national charity supporting lower income and vulnerable families.
We provide support through our helpline, community services and online.  Family Lives was set up over 40 years ago by volunteers who wanted to ensure any family in crisis had somewhere to turn.

This role is a zero hours post, meaning there are no guaranteed hours and will depend on contracts won by Family Lives.

Please scroll down to obtain the job description, full person specification, application form and guidance or write to HR department, Family Lives, 15-17 The Broadway,  Hatfield, Hertfordshire, AL9 5HZ. Please note that we only accept application forms, CVs are not accepted. The application needs to be emailed to or posted to the above address.

Closing Date: Tuesday, 22nd October 2019 (5pm)
Closing Date: Wednesday, 30th October 2019

Attached Files

Please find the following files attached to help with your application: