Home based volunteer call takers

Location: Home Based

Our helpline changes lives 

Our helpline volunteers offer support to families, carers and others on issues such as poverty, behavioural issues, problems with schools, relationship issues, family breakdown etc. We're looking for remote volunteer call takers, based in Essex.

Are you good with technology? Do have a Laptop or PC, robust Wi-Fi and a confidential place to work at home? We will provide you with training to enable you to provide telephone information, advice, guidance and support on any aspect of parenting and family life.

Once trained in our centre in Essex, volunteers sign up for a regular weekly 3hr + debrief shift. With the flexibility of working from home yet still being very much a part of the Family Lives helpline team.

Training will start in January 2018.

Want to know more? Please email Sue Beaumont on suebe@familylives.org.uk

Attached Files

Please find the following files attached to help with your application:

How we can help you

If you would like support and advice, you can talk to one of our Family Support Workers by calling our confidential helpline on 0808 800 2222. You can also share experiences and advice with other parents on our Forums. Family Lives is here for you and you can contact us about any family issue, big or small.

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