Home Based Volunteer Call Takers

About the role

Our helpline changes lives.

Our helpline volunteers offer support to families, carers and others on issues such as poverty, behavioural issues, problems with schools, relationship issues, family breakdown etc. We're looking for remote volunteer call takers.

Are you good with technology? Do have a Laptop or PC, robust Wi-Fi and a confidential place to work at home? We will provide you with training to enable you to provide telephone information, advice, guidance and support on any aspect of parenting and family life.

Once you have been trained, volunteers sign up for a regular weekly 3hr + debrief shift. With the flexibility of working from home yet still being very much a part of the Family Lives helpline team.

Find out more

Please email Sue Beaumont to find out more about the role.

Please find the following files attached to help with your application: