Get involved


If you want to support local families in your area there are lots of ways you can get involved. From becoming a local volunteer, to organising a fundraising event. 

If you want to help raise money for Family Lives, there are all sorts of things you can do. From running a marathon, organising a bake sale to a sponsored skydive. Find out more about ways to support us


Every year, we support families to work through issues such as poverty, behavioural problems, health issues, problems with services and schools, relationship issues, communication breakdowns and countless other issues. We could not support these families without the dedication, commitment and passion of over 200 volunteers.

“It’s difficult to put into words how much volunteering and then working for Family Lives helped me – it was pivotal in getting me to where I am today, what with all the training and encouragement I received.”

Our northern national Helpline Call Centre is based in the NE and we also work closely with local communities through our service for kinship carers and our local network of volunteers.

Interested in volunteering with us?

To get in touch with Family Lives Helpline in the North East call 0191 284 4060. Space Works, Benton Park Road, Newcastle Upon Tyne, NE7 7LX (map)

Our Relative Experience Project in the North East supports Kinship Carers* through befriending, peer support groups and family events. (*any friend or family member caring for a relative or friend’s child).

Are you a good listener? Could you be one of our Volunteer Befrienders?

If you live in Tyne and Wear or Northumberland and want to find out more call Vicky or Julie on 0191 2005034 or email

In the Teesside area call Sue on 07711556810 or email

In County Durham, contact Mark on 07711 556811 or email

Volunteers are vital to Family Lives and we have a wide range of opportunities available in many different areas of the country. Find out more about the different types of volunteer roles and where these are available.  

We need you!