Westminster outreach services

Two mums playing with their children

What we offer

Our outreach teams are based across the borough and we have workers who speak community languages, such as, Arabic, Bengali, French and offer a friendly home visiting service to families with children under 5 including pregnant women. Family Lives’ Outreach Teams cover services in The City of Westminster. We provide families with practical support, introduce them to local services and organisations to support their needs in various issues such as:

  • Parenting and family support
  • Material grants and financial support
  • Childcare and nurseries
  • Two year old nursery application - click here to find out if your eligible for 15 hours free early learning and make an application
  • Adult education, training and employment
  • Housing
  • Isolation
  • Relationship issues/domestic abuse
  • Health services
  • Wellbeing and anxiety
  • And much more

We continuously listen to the views of parents and support them to ensure their thoughts and feelings can enable change to take place. We also provide volunteering opportunities for local families to work alongside outreach workers to develop their skills and acquire work experience to gain employment. Many of our volunteers have gone on to find paid employment. Children’s Centres also give you support through their services which include: 

  • Play sessions 
  • Early learning and childcare 
  • Smoking cessation classes and support 
  • Health visiting 
  • Dental and oral advice 
  • Drop ins 
  • Breast feeding support groups (available in community languages) 
  • Family learning 
  • Adult education classes and training 
  • Individual support through home visiting 
  • Parenting support

Children's Centres are open five days a week. Each venue has set opening hours and an activities calendar, so you can plan when you and your family will attend various sessions.

How to access our service

Self-referral or through a professional for example your health visitor, GP, social worker, midwife or any other agency. Families need to have at least one child under 5. Please fill out this form to make a referral for this service.

Get in touch

North East Westminster Team: Call 020 3307 1940. The team covers Church Street, Paddington Green, Micky Star (Hyde Park) and Maida Vale as well as targeted visits in Abbey Road and Marylebone.

South Team: Call 020 7641 5923 The team covers Churchill Gardens, West-End, Marsham Street and targeted visits in Knightsbridge & Belgravia.

North West Team: Call 020 7641 5834/5848. The team covers Queens Park, Westbourne, Harrow Road, Bayswater and Queensway.

Westminster Outreach Service flyer

Cyberbullying

Types of bullying

Spotting and dealing with bullying

Mental health

Bullying and mental health

Bullying and school

Impact of social media, online