About us

Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents. Our role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals. We believe that happy children come from happy families and currently support families to improve the outcomes for over 1 million children each year.

We recognise that the best way to support families is to provide  professional, non-judgmental support and advice in a way that all members of the family can freely access. We provide this through our 24 hour helpline, extensive advice on our website, live chat services, befriending services, and parenting/relationship support groups. Nearly all of our services are accessible at no charge to parents and you can contact us 365 days a year.

People contact us about all aspects of family life including child development, issues with schools and parenting/relationship support. We also respond when life becomes complicated and provide support around family breakdown, aggression in the home, bullying, risky teenage behaviour and mental health concerns of both parents and their children. It is good to talk and we can help you find solutions and recommend further support within our own wider services and/or from our many partner organisations.

Our vision, mission and history

Family Lives vision and mission
Read more about why we believe in supporting families and the history of our formation.

Senior management

Family Lives senior management team
Learn more about our senior management team

Forums, news, blogs and reports

Family Lives forums and news
Read the latest news stories and blogs from Family Lives as well as our reports on different subjects and projects

Our services

Read more about the different services we run across the UK supporting families and local communities


Read our latest press releases and get in touch with the Press Team

Contact us

For details of how to get in touch with our different departments

Patron and trustees

Family Lives patron deidre sanders
Learn more about our patron and trustees

Annual accounts and reports


Work for us


Volunteer for us