Making a complaint to school

5min read

Young teenager looking sad

If your child has been bullied at school and you are unhappy with the way it has been handled or the bullying has continued, you can write to the school to complain so that they can understand your concerns. It is important to obtain a copy of the school's anti-bullying policy. Below are some templates for the different types of letters you may want to write. You may find it helpful to see the guidance for schools on bullying by the Government. 

Letter to the form teacher or head of year


Dear ,

I am writing to inform you that the bullying has escalated towards my child and would like to know what the next steps are for the bullying to be resolved.

It would be really helpful to arrange a meeting with you to discuss this situation and how we can get the bullying to stop at your earliest convenience.  

Yours sincerely,


Letter to the head teacher

Dear ,

I have been dealing with  over the bullying of my child by Despite discussing this with the class teacher/head of year, the bullying is still going on.

Can you please let me know what your next steps will be and how this will be monitored? Can you also confirm whether you will be involving the family of the child who is bullying my child. Would it be possible for you to increase supervision at the time most of the bullying happens

I would be grateful for a copy of your anti-bullying policy. Please put a copy of my complaint onto 's file together with your written response.

Yours sincerely,


Letter to the chair of governors

(You can get their name from the school office and send the letter to the school address).

Dear ,

I enclose a copy of a letter I sent to the head teacher of <> school on (date). Unfortunately, despite writing to the class teacher/head of year and the head teacher, my child  is still being bullied by .

As you will see, I have asked the head what they can introduce to stop the bullying (I am not satisfied with their reply/ the bullying has continued). Please investigate my complaint and tell me what steps the governors intend to take to halt the bullying of my child.

As this matter is unresolved I'd like a copy of 's school record to see what action has been taken on my earlier complaints. I understand that I will be asked to pay for photocopying.

I look forward to receiving your response. 

Yours sincerely,