Since our beginnings more than 45 years ago, Family Lives has supported families from the very first days of becoming a parent through to the teenage years and beyond. Our Annual Report and Accounts highlights our impact and work with families across the UK during the period of 2024 – 2025.
Our key highlights include
- 32,371 helpline calls, live chats and emails were answered
- 4,844 children and adults were supported via face to face/phone/Teams and online groups
- 763,634 people visited our website
- 269,180 followers across our social media
- 6076 accessed our free online parenting courses
- 98% of people using our face-to-face services rated them as 'Excellent' or 'Good'
- 46% of people using our face-to-face services are from minority ethnic backgrounds
Download our full report below for more information about our work and our impact.